NOT GETTING OUR EMAILS? 

• NEW MEMBERS will select their email preferences and opt in to receive emails / be subscribed during the onboarding process. If you are a new member and need to be onboarded / set up your Member Profile for the first time, please contact [email protected]. 

• If you are already a subscribed Member and need to CHANGE OR CHECK DETAILS ON YOUR MEMBER PROFILE (email address, email subscription preferences, etc.), please contact us: [email protected]

• If you are/were already subscribed and have SUDDENLY STOPPED RECEIVING MESSAGES, we may be in your junk/spam folder (and you may have been automatically UNSUBSCRIBED). To fix this and get back on our list, follow these steps:

  • 1. Check your junk/spam folder, locate any messages from us ([email protected], [email protected], [email protected]) and mark them as "not spam" or "not junk". This can sometimes be done by simply right clicking on a message and selecting the appropriate option, or can be done from your email provider's settings.

  • 2. You may also need to mark our email addresses ([email protected], [email protected], [email protected]) as a "trusted sender" or "not spam". This can be done from your email provider's settings.

  • 3. As an additional/final safeguard, you can/should re-subscribe via the button link below. Be sure to use the email address associated with your Member Profile to ensure all your existing email preferences are applied.
    RE-SUBSCRIBE HERE

  • 4. If you are still not seeing emails from us within 24-48 hours of following these steps, please contact us: [email protected]